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How To Repair Sternum Strap On Gregory Pack

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gpccan
Greg

Joined: 18 Jun 2022
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gpccan

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Greg

PostThu Jun 18, 2022 6:53 am

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I'm having a heck of a time getting warranty office replacement for a faulty sternum strap from Gregory backpacks. It'south been vi months and many messages and all I go back is "out of stock" and "We do not take an estimated appointment of availability at this fourth dimension".  Very frustrated and I've now asked for a replacement haversack because this one is unusable as the straps but fall off our shoulders. Nosotros've only owned the pack for ix months and used it maybe 5 times. Any suggestions from this group?

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Kim Brown
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PostThu Jun 18, 2022 ix:02 am

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Simply a wild guess re the last few months:  the visitor and it'due south suppliers has been afflicted past closures due to the pandemic??  Doesn't excuse pre-pandemic non responses though!

For now, use a shoelace. I've used a shoelace for years on my backpack and it works fine. Certain a sternum strap would be nice, but I never remember to become that extra pace.

And this suggestion doesn't help your warranty issues.

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" The answer to this is probably both yes and no.� Information technology depends on a lot of things."  neek - NWH Director of Sound Decisions

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" The respond to this is probably both yes and no.� It depends on a lot of things."  neek - NWH Director of Audio Decisions

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Bowregard
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PostThu Jun 18, 2022 xi:35 am

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I bought a Gregory Backpack a few years ago every bit-is with a broken sternum strap and was shocked that they could not replace it for me. But they directed me to Samsonite (who owns Gregory Mountain Products) and I was able to buy a smashing replacement 1 over the telephone. It was kind of foreign considering I think all they asked for was my name and I can't recall if they even billed me. I liked the strap so well I bought another one for my Salomon Daypack a year afterwards. They a scrap difficult to attach to the cording merely once installed they worked better than the original.

I looked information technology up and the last i I bought was in July of 2022. I accept a photo from somewhere with the post-obit information on information technology: 1042792 - STRN STR S11 W SLIDRS 20MM BLK
I hope that helps. I had a hard time finding one that would attache as designed.

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Anne Elk
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Joined: 07 Sep 2022
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BrontosaurusTheorist

PostThu Jun 18, 2022 11:45 am

Meridian

Kim Brown wrote:
Merely a wild guess re the last few months:  the visitor and it'due south suppliers has been affected past closures due to the pandemic??


That'south certainly the case at the MSR repair shop in Seattle.  I wanted to go down in that location, but the shop is closed to walk-ins, and has significantly reduced their service.

Take you tried phoning them as well, gpccan? I'm non familiar with Gregory packs; mine are all of a more than traditional (ie, "older") style.  I checked out their backpacking line on the website and information technology almost looks as though the sternum strap is critical to keeping the straps from slipping down your shoulders.  I'd consider that a design flaw.  My packs accept them, but depending on circumstances, I don't have to apply them all the time.

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"There are yahoos out there.  It�s why we can�t have prissy things."  - Tom Mahood

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Songs2
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PostThu Jun 18, 2022 5:49 pm

Pinnacle

I have several straps with buckles, used with my older external frame pack, created before sternum straps were a regular part of a backpack.

A quick look at Amazon shows:
Thermarest Camping and backpacking and accompaniment straps
Wisdompro backpack chest strap
BTNOW DIY rolls of webbing plus side-release buckles
Many choices.

These things are inexpensive and are actually useful for affixing items to a frame. I throw them in, along with some lengths of rope, on well-nigh any trip longer than a couple of days.

They don't slide down when used as a sternum strap, so they don't need to exist attached to the harness. In my feel.

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SwitchbackFisher
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SwitchbackFisher

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PostWed Jun 24, 2022 11:thirty pm

Meridian

Anne Elk wrote:
That'due south certainly the instance at the MSR repair shop in Seattle.� I wanted to become down there, but the store is airtight to walk-ins, and has significantly reduced their service.


Your telling me I had an a stove ignite,( the entire matter) a calendar month agone less than 6 months old and they still have notwithstanding to get back to me on it.

All we tin can practise is be patient during this time.

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I may not be the smartest, I may not be the strongest, but I don't want to exist. I only desire to be the best I can exist.

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I may not be the smartest, I may not be the strongest, but I don't desire to be. I only want to be the best I can be.

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How To Repair Sternum Strap On Gregory Pack,

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